How To Become a ChaCha Guide

How To Become a ChaCha Guide

s are an integral part of the world most unique Rapid Response information squad, spinning out answers in realtime to millions of people on the go!The action is always fast and exciting for s, whose main task is to match incoming questions with the best available answers. Tap into menus of facts, jokes, news, trivia and more as you keep ChaCha users across the country plugged into the information they need. Whether ChaCha customers need a phone number they left back at the house, a fact to settle a bet, or a quick joke to lighten their day, you ve got menus of great stuff to choose from. The pace is quick and the questions are always lively!Requires: Friendly attitude, desire to help people, and a sense of humor. Fast typing and quick thinking are a definite plus!s are the ChaCha version of the knowitall, the renaissance man/woman, or the resourceful friend everyone calls. You are able to comprehend, research, and answer any question thrown at you, regardless of subject matter.Though you possess many of the same attributes as a Specialist, you enjoy the thrill of the unexpected, and possess the Internet search skills to make you seem like an expert even when you not. You are resourceful with a capital and enjoy helping customers while continually learning new things.Requires: Exceptional Internet search skills, strong general knowledge, good grammar and spelling, fast typing, strong reasoning ability, and sound judgment.You knowledgeable about people, places and things, and have sharp ears to interpret even muffled questions possibly from a crowded subway or noisy restaurant. In other words, you far better than any computer at deducing what our customers are asking, and correctly interpreting nuances and names. Note: This is not like being a telephone operator you hear only recorded audio.Requires: Good ears, good spelling, fast typing, broad general knowledge, and the smarts to figure out what customers are really asking when they call in.